How To: Improve Campaign Analytics using Contact Roles

I’m going to start this post by saying something controversial. Although I love being part of the Salesforce user community, and although I think that we are on the whole an intelligent, informed and helpful bunch, we are sometimes wrong. You cannot always trust what the community says. The wisdom of crowds isn’t always that wise. Read more about How To: Improve Campaign Analytics using Contact Roles[…]

Summer ’14 Tips and Tricks

Over the last few weeks and months, you’ll have seen any number of blogs previewing upcoming features in Salesforce’s Summer ‘14 release. But often it’s only when a new release is live and in-use that some of its most interesting features and use cases begin to stand out. So now that all Salesforce orgs have Read more about Summer ’14 Tips and Tricks[…]