I’m very lucky to globe trot around with Salesforce community-led conferences, aka Dreamin’ events. Here are just a few recent adventures: Japan Dreamin ’20 Czech Dreamin ’19 YeurDreamin ’19 DreamOle ’19 Hyderabad Trailblazin ’18 … Not only these, but here are a few more rambles around the world that I have got to attend thanks Read more about London’s Calling ’20 Reimagined[…]
Time for another round of the “Three (and a half) things we learnt this week”! This time it’s all about Social Studio recent findings: 1) Hidden Posts You can hide a Facebook or Twitter post in Social Studio on the sections of Engage or Analyze. I often find that it’s a way for users Read more about Three (and a half) Social Studio things we learnt this week[…]
Although gutted to wake up earlier in the year to the news of the Social Specialist Certification was going away (being one of the 2 achieved last year, sniff…) Alright, enough of the tiny violin! We always talk about the core Salesforce platform when it’s release prep time. But this time I want to take Read more about Changes to Social Studio & Customer Service[…]