Tag: Service Cloud Consultant

The Superpower of Visuals

Posted on by Ines Garcia

“Unless our words, concepts and ideas are hooked onto an image, they will go in one ear, sail through the brain, and go out of the other ear. Words are processed by our short-term memory where we can only retain about seven bits of information… Images on the other hand go directly into long-term memory Read more about The Superpower of Visuals[…]

How I Accidentally Became A Consultant

Posted on by Chris

Last month, while at Dreamforce in San Francisco, I walked into a room at the Hilton, sat down, clicked a mouse for about 90 minutes, and then walked out as a certified Sales Cloud Consultant. That was great, and it was definitely totally deliberate. But although taking and passing the exam wasn’t an accident, I Read more about How I Accidentally Became A Consultant[…]