Lightning Enterprise Transition

Recently I’ve been involved with a Lightning Transition for an enterprise size Salesforce customer, as unfortunately I still hear that some enterprise organisations haven’t yet made the move. So here goes with some of the process and learnings from my recent involvement in doing so. Context Once upon a time… it started 17/Apr/18 2:43 PM, Read more about Lightning Enterprise Transition[…]

Release Spring’20 Goodies

Once upon a time… we were told that Lightning was coming. Another year and another release is here, and of course is a Lightning super-powered one. Maybe the product teams have sharpened all Lightning related stuff by now and now we can see that the framework has enabled a real speed to market! Here couple Read more about Release Spring’20 Goodies[…]

Changes to Social Studio & Customer Service

Although gutted to wake up earlier in the year to the news of the Social Specialist Certification was going away (being one of the 2 achieved last year, sniff…) Alright, enough of the tiny violin! We always talk about the core Salesforce platform when it’s release prep time. But this time I want to take Read more about Changes to Social Studio & Customer Service[…]

Be more Agile with Continuous Improvement

Earlier this year we talked about becoming more agile and two key items to get you started on your agility journey. Visual representation of the work in progress Retrospectives Now, let’s admit it, there was an underlying theme: Incremental. And why do we want to deliver incrementally? Last century we focused on execution rather than innovation. We had Read more about Be more Agile with Continuous Improvement[…]

Coming Soon: Salesforce Maps

Earlier this month, Salesforce sent out a Product & Service Notification regarding some new ‘map-based features’ coming in Spring ’15. Here’s what you need to know about the upcoming functionality. Details of the features are not yet fully known, but here’s what we can expect: Display of map images where any standard address field is sufficiently populated. Read more about Coming Soon: Salesforce Maps[…]

How To: Fix Task Notification Issues in Winter ’15

Since the Winter ’15 release began hitting production servers, there has been a noticeable number of questions appearing on the Success Community which either say: “Why am I suddenly getting a load of notifications that tasks have been assigned to me? I don’t want them!” or “I used to be able to send an email notification when I Read more about How To: Fix Task Notification Issues in Winter ’15[…]

Prevent Duplicates Natively in Salesforce – Feature Preview

There are now only a matter of hours to go until Salesforce’s Winter ’15 release begins to hit production servers. This release bring a lot of great features, many of which were covered by Mike in his earlier release notes highlights post. In this blog, I want to turn the spotlight on the feature I’m most excited Read more about Prevent Duplicates Natively in Salesforce – Feature Preview[…]

Winter is coming

Warning – blog contains safe harbour features, subject to change without notice! ​Time to turn the heat up again with an army of new features in the shape of Winter ‘15 – gather round, let’s see what is in store. ​Let’s start with the Beta stuff: Dupeblocker, sorry I mean “Duplicate Alert and Blocking” arrives Read more about Winter is coming[…]