Salesforce Release Summer 21

Summer Release Shines Brightly

At last something one could have predicted: it’s release notes time. I admit it, I’ve enjoyed squirrelling away for the motion of reviewing the Summer’21 Release notes, it gave me a hint of a taste of normality. Here some of the things that have caught my attention: Recently Viewed Lists gets Actions! How many times Read more about Summer Release Shines Brightly[…]

Salesforce Anywhere

Sometimes a product is so simple that it doesn’t need shiny logos or catchy jingles; understated efficiency has a power all of its own. Salesforce Anywhere is an example of just such a straightforward offering. The clue is in the name—Salesforce Anywhere—it is literally a way for you to use Salesforce, anywhere. Hold on! We Read more about Salesforce Anywhere[…]

Lightning Enterprise Transition

Recently I’ve been involved with a Lightning Transition for an enterprise size Salesforce customer, as unfortunately I still hear that some enterprise organisations haven’t yet made the move. So here goes with some of the process and learnings from my recent involvement in doing so. Context Once upon a time… it started 17/Apr/18 2:43 PM, Read more about Lightning Enterprise Transition[…]

Release Spring’20 Goodies

Once upon a time… we were told that Lightning was coming. Another year and another release is here, and of course is a Lightning super-powered one. Maybe the product teams have sharpened all Lightning related stuff by now and now we can see that the framework has enabled a real speed to market! Here couple Read more about Release Spring’20 Goodies[…]

Changes to Social Studio & Customer Service

Although gutted to wake up earlier in the year to the news of the Social Specialist Certification was going away (being one of the 2 achieved last year, sniff…) Alright, enough of the tiny violin! We always talk about the core Salesforce platform when it’s release prep time. But this time I want to take Read more about Changes to Social Studio & Customer Service[…]

Be more Agile with Continuous Improvement

Earlier this year we talked about becoming more agile and two key items to get you started on your agility journey. Visual representation of the work in progress Retrospectives Now, let’s admit it, there was an underlying theme: Incremental. And why do we want to deliver incrementally? Last century we focused on execution rather than innovation. We had Read more about Be more Agile with Continuous Improvement[…]

Coming Soon: Salesforce Maps

Earlier this month, Salesforce sent out a Product & Service Notification regarding some new ‘map-based features’ coming in Spring ’15. Here’s what you need to know about the upcoming functionality. Details of the features are not yet fully known, but here’s what we can expect: Display of map images where any standard address field is sufficiently populated. Read more about Coming Soon: Salesforce Maps[…]

How To: Fix Task Notification Issues in Winter ’15

Since the Winter ’15 release began hitting production servers, there has been a noticeable number of questions appearing on the Success Community which either say: “Why am I suddenly getting a load of notifications that tasks have been assigned to me? I don’t want them!” or “I used to be able to send an email notification when I Read more about How To: Fix Task Notification Issues in Winter ’15[…]