Bright Ideas: July 2018

Earlier this year, Chris kicked off an idea about ideas – in the form of our “Salesforce Weekly Bright Ideas” series. So here is my take on an extremely VOTE-WORTHY idea floating round the Idea Exchange… Hey, what’s the big idea? Well it’s one for which I keep getting email notifications whenever new comments appear – which Read more about Bright Ideas: July 2018[…]

How To: Improve Campaign Analytics using Contact Roles

I’m going to start this post by saying something controversial. Although I love being part of the Salesforce user community, and although I think that we are on the whole an intelligent, informed and helpful bunch, we are sometimes wrong. You cannot always trust what the community says. The wisdom of crowds isn’t always that wise. Read more about How To: Improve Campaign Analytics using Contact Roles[…]