The Salesforce (or anything) newbie fallacy

Over the years, time and time again, I find along the way peers that go through these motions: When you get either a stubborn resistance or a high uncertainty from discussions, do you consider that you are in fact confronted by the Dunning-Kruger effect? This is the fallacy of thinking that ones knows a lot, Read more about The Salesforce (or anything) newbie fallacy[…]

Trailblazing is to Inspect & Adapt

We have a bit of a theme going on here: Agile. I must admit that may be my fault! Being a Trailblazer is being a person who is the first to do something; an innovator. And to be an innovator in our ever-changing environment you need to ‘inspect & adapt’. Especially now, as things change Read more about Trailblazing is to Inspect & Adapt[…]

Admin Commandment #6: An Awesome Admin should always… blaze their own learning trail!

Well, you don’t have to be the brainiest admin out there to work out from the title that this commandment is about Trailhead. Sort of. What we want to talk about here is really using things like Trailhead as the jumping-off point for embarking on your own personalised learning journey for you and your org. So while Read more about Admin Commandment #6: An Awesome Admin should always… blaze their own learning trail![…]