Donald Duck in Mathmagic Land Community Flow

The Context – Imagine an org with… 100% clicks no code 200+ users High service volume To add to this, the org wants to expand the use of cases within communities and have the ability to communicate asynchronously within the case context bidirectionally with the customer. So far so good, right? But… The Challenge A) Visually Read more about Donald Duck in Mathmagic Land Community Flow[…]

Build your own Lightning Component

Christmas is almost here: 4 days and counting! How about getting into the pre-Christmas spirit by building your very own Lightning Component? Why are we doing this? My current projects all involve building solutions which are centred around an application – an application for a consumer mortgage or an application for a business loan – Read more about Build your own Lightning Component[…]

Spring ’19 Release Preview: Lightning Flow Builder and More!

It’s that time again, folks! Or at least it is if you’re lucky enough to have an old pre-release org kicking around. If so, log in and you should be greeted by a cycling scientist to herald the arrival of the Spring ’19 release preview! In this post, we’re going to share one big thing Read more about Spring ’19 Release Preview: Lightning Flow Builder and More![…]

I love Japan!

I’m back! You may be relieved to hear that after 6 weeks of weekly Chris and Mike posts, ha! Seriously guys, big thanks for holding the fort and with great insightful content. Back to reality with trillion things waiting for me, but I must admit it has been awesome: a full month of 100% disconnection, Read more about I love Japan![…]

Carving up an Org this Winter!

What is carving up an Org near you, well it looks a lot like Astro is hitting the pre-release slops on his board unless you’ve banished him! Each release seems to come around quicker and quicker these days, here the UK is still officially on its Summer holidays, but I could not resist the temptation Read more about Carving up an Org this Winter![…]

Three (and a half) things we learned this week

As I was planning what to write about in this week’s blog, it struck me that there were a number of updates floating around the Salesforce world (well, my small part of it) that could be classified as ‘pretty interesting’, but that maybe didn’t warrant a whole post on their own. So instead, let’s throw Read more about Three (and a half) things we learned this week[…]

Get Comfy with the Winter ’19 Pre-Release

Sometimes the best news comes without a fanfare. Now it’s official that the entire Salesforce Weekly team will be absent from Dreamforce – but don’t worry, we can still do it remotely – we were looking for something to cheer us up and distract us from the mountains of work we currently find ourselves under. Read more about Get Comfy with the Winter ’19 Pre-Release[…]

Learning Latin with Summer ’18

I bet you never thought that a Salesforce release would help you brush up on your Latin skills. But, with just a light sprinkling of creative licence, I hope to set out to prove that to be the case today. Let’s give you a bit of context. If you’re a proud holder of any Salesforce Read more about Learning Latin with Summer ’18[…]

The Future of Communities

Recently I’ve mentioned the opportunity I had to join the Product Roadmap Tour’s London Event, an initiative where Salesforce brings customers together to discuss the vision and direction of their products. Well this gets better, as I’ve been asked to be part of the Salesforce Communities Customer Advisory Board. Late last week we had a session Read more about The Future of Communities[…]