How To: Improve Campaign Analytics using Contact Roles

I’m going to start this post by saying something controversial. Although I love being part of the Salesforce user community, and although I think that we are on the whole an intelligent, informed and helpful bunch, we are sometimes wrong. You cannot always trust what the community says. The wisdom of crowds isn’t always that wise. Read more about How To: Improve Campaign Analytics using Contact Roles[…]

Hit the Roadmap

This year’s Dreamforce was my first, and it was as interesting, fun, frantic, overwhelming and worthwhile as I’d expected. But one thing I didn’t expect from the event was to learn so much about what is on Salesforce’s roadmap for their next few releases. Parker Harris’ True To The Core and a host of product-specific Read more about Hit the Roadmap[…]