The (festive season) Yōkai of Past, Present & Future

Happy new year ahead! You may be wondering about the title, so here’s some context. Typically there’s the Christmas Carol of the Spirits of Christmas, 3 to be exact: being the ghost of the past, the one of the present and then the future; the story goes something like this… each one takes Scrooge on Read more about The (festive season) Yōkai of Past, Present & Future[…]

It’s time to hit the trail, for real!

This year at Londons Calling the keynote was rather awakening, at hands of Dr. Anastasia Dedyukhina. I was lucky enough to be one of the few that got a signed copy of her book. Homo Distractus is a book to help you claim back your attention, time and energy; or at least understand why it is Read more about It’s time to hit the trail, for real![…]

Reimagining the IdeaExchange in Prague!

I must have already mentioned how happy I am to be a #DigitalNomad! Not only about the work that I do but to have the wonderful opportunity to travel around and discover the world ( one bite at a time 🙂 ) Just couple weeks ago I was in the lovely Prague for first time Read more about Reimagining the IdeaExchange in Prague![…]

Communities: The HUB’s move to Lightning!

We have covered many lightning posts and so we know the many reasons to make the move, so join us now: #BetterInLightning. And of course leading by example, the recent news from Salesforce is; The Power of Us Hub is transitioning to Lightning in April! (Aka Hub 2.0 – internally)   You may be wondering Read more about Communities: The HUB’s move to Lightning![…]

Donald Duck in Mathmagic Land Community Flow

The Context – Imagine an org with… 100% clicks no code 200+ users High service volume To add to this, the org wants to expand the use of cases within communities and have the ability to communicate asynchronously within the case context bidirectionally with the customer. So far so good, right? But… The Challenge A) Visually Read more about Donald Duck in Mathmagic Land Community Flow[…]

What’s Hours is Yours

Hello, you lot. It’s my first blog post of 2019, so I guess I should say two things: 1) Happy New Year, and 2) Poor you, having to read my inanities once more to really bring you back down to earth after the holidays. But I honestly think that this week’s inanities might just help Read more about What’s Hours is Yours[…]

I love Japan! Part 2

Following on from our travel blog few weeks back **beeeep** Alright, I admit it… it is not a travel blog (yet!) One of the wonders of this community is having the chance (and excuse) to go all over the world. In part 1 whilst making you jealous of my lovely trip to Japan, I took the opportunity Read more about I love Japan! Part 2[…]

I love Japan!

I’m back! You may be relieved to hear that after 6 weeks of weekly Chris and Mike posts, ha! Seriously guys, big thanks for holding the fort and with great insightful content. Back to reality with trillion things waiting for me, but I must admit it has been awesome: a full month of 100% disconnection, Read more about I love Japan![…]

Trailblazing in Hyderabad

Time indeed flies when you are having fun! I can’t believe it has been already over a month since my ‘weekend break‘ to India. Yes, literally, I flew over to India (9.5h flight) for 3 days 🙂 As mentioned in the previous post I was honoured to be invited as prominent speaker to Hyderabad Trailblazin  the newest to Read more about Trailblazing in Hyderabad[…]

Salesforcey Events – Get Involved (and Speak)!

Following on from one of my favourite themes – Salesforce-y events – but on a slight contrary tangent from last week’s post… When I came back from Barcelona off the back of dreamOle I was asked for my ‘why’ and about the benefits of getting involved in stuff like this. As yes it does take some Read more about Salesforcey Events – Get Involved (and Speak)![…]