Debatable. Let me tell you my recent experience, I was out of electricity from Friday because of the Eunice & co storms in the UK. There was some serious damage around where I live, including some snapped cables, we had to stay put and hope for the best. Over the course of these days we Read more about No Power, no Party?[…]
The All Subscribers list in Marketing Cloud is considered the master list of records for the Marketing Cloud Email Studio account. Every subscriber in your account appears in the All Subscribers list. Subscribers added to a subscriber list join the All Subscribers list at the same time. This also happens with the standard connector and Read more about Update All Subscriber List in Marketing Cloud[…]
Time for another round of the “Three (and a half) things we learnt this week”! This time it’s all about Social Studio recent findings: 1) Hidden Posts You can hide a Facebook or Twitter post in Social Studio on the sections of Engage or Analyze. I often find that it’s a way for users Read more about Three (and a half) Social Studio things we learnt this week[…]
The Context – Imagine an org with… 100% clicks no code 200+ users High service volume To add to this, the org wants to expand the use of cases within communities and have the ability to communicate asynchronously within the case context bidirectionally with the customer. So far so good, right? But… The Challenge A) Visually Read more about Donald Duck in Mathmagic Land Community Flow[…]
It wasn’t long ago that I mentioned spending quite a bit of time every day in the ‘Answers’ section of the Trailblazer Community. It really is a great place to get quick help, and to give back of course! It made a huge difference in my early Salesforce’cy’ days. My teamy Chris promotes many other benefits for Read more about A Hidden Gem To Trigger Alerts[…]
For Admin Commandment #4 we’re focusing on the age-old question of ‘how much code does an admin need to know?’, but with a twist. We believe an admin doesn’t need to know any code to be a good admin, but what’s certain is that they really need to know the value of code: where it’s Read more about Admin Commandment #4 – An Awesome Admin should always… know the value of clicks AND code![…]
Can you hear that? It sounds very much like the familiar soundtrack of summer: the jingle of an approaching ice cream truck. But as well as the usual sweet treats, when this truck rounds the corner it will bring us a sprinkling of extra-special Summer ’15 surprises in the form of new Salesforce features. Here’s the scoop… Read more about Hunting for Process Builder Treasure in Summer ’15[…]
In this world of increasingly connected devices, where the Internet of Things is the only internet the savvy technologist would be seen dead on, you’re sure to have come across IFTTT.com. The site, which takes it name from the concept of If This Then That, provides a library of publically-authored ‘recipes’ which allow you to Read more about A Recipe for Success[…]