Dreamforce ’19 Digest: My Highlights

And back to the UK, it’s cold here! In brief, I admit I had a blast at Dreamforce this year! It was great to: 1) Showcase HIVE and the teams that I’m doing quite a bit of work with, at the developer keynote. Which had a whole chapter as part of the technology announcements for Read more about Dreamforce ’19 Digest: My Highlights[…]

Grab your Blazer, it’s time to hit the Trail

It’s back to reality for me this week, after being invited over to Granada for a megamix community group meetup, where I had the opportunity to present a digest and some thoughts and demos on Pardot and Social Studio. It was really great to have the opportunity to meet some of the members of the Read more about Grab your Blazer, it’s time to hit the Trail[…]

Prevent Duplicates Natively in Salesforce – Feature Preview

There are now only a matter of hours to go until Salesforce’s Winter ’15 release begins to hit production servers. This release bring a lot of great features, many of which were covered by Mike in his earlier release notes highlights post. In this blog, I want to turn the spotlight on the feature I’m most excited Read more about Prevent Duplicates Natively in Salesforce – Feature Preview[…]

How To: Improve Campaign Analytics using Contact Roles

I’m going to start this post by saying something controversial. Although I love being part of the Salesforce user community, and although I think that we are on the whole an intelligent, informed and helpful bunch, we are sometimes wrong. You cannot always trust what the community says. The wisdom of crowds isn’t always that wise. Read more about How To: Improve Campaign Analytics using Contact Roles[…]

How To: Extend Cross-Object Workflow Rules

If you’ve ever wanted to fire a workflow on an object based on a trigger condition in a separate related object, you’ll know it’s not always possible. If the objects are in a master-detail relationship and you need to update the parent object, no problem, a workflow can handle this. But what about updating the Read more about How To: Extend Cross-Object Workflow Rules[…]