What’s Hours is Yours

Hello, you lot. It’s my first blog post of 2019, so I guess I should say two things: 1) Happy New Year, and 2) Poor you, having to read my inanities once more to really bring you back down to earth after the holidays. But I honestly think that this week’s inanities might just help Read more about What’s Hours is Yours[…]

Grab your Blazer, it’s time to hit the Trail

It’s back to reality for me this week, after being invited over to Granada for a megamix community group meetup, where I had the opportunity to present a digest and some thoughts and demos on Pardot and Social Studio. It was really great to have the opportunity to meet some of the members of the Read more about Grab your Blazer, it’s time to hit the Trail[…]

Admin Commandment #8: An Awesome Admin should always… care about the community!

As we approach the end of our Awesome Admin Ten Commandments series, we simply had to find space for a commandment relating to the Salesforce community which has taught us, and countless others, so much over the years. In an earlier commandment, we talked about the benefits of admins pushing on with their own learning Read more about Admin Commandment #8: An Awesome Admin should always… care about the community![…]

Admin Commandment #6: An Awesome Admin should always… blaze their own learning trail!

Well, you don’t have to be the brainiest admin out there to work out from the title that this commandment is about Trailhead. Sort of. What we want to talk about here is really using things like Trailhead as the jumping-off point for embarking on your own personalised learning journey for you and your org. So while Read more about Admin Commandment #6: An Awesome Admin should always… blaze their own learning trail![…]

Giving Thanks

Giving thanks? But Thanksgiving was last week wasn’t it? Yes – but this isn’t Thanksgiving in the turkey sense; this is Giving Thanks in the Salesforce community sense. So, what are we thankful for? In the last couple of weeks, the authors of this blog – Mike Gill and Chris Edwards – have passed two Read more about Giving Thanks[…]

How To: Fix Task Notification Issues in Winter ’15

Since the Winter ’15 release began hitting production servers, there has been a noticeable number of questions appearing on the Success Community which either say: “Why am I suddenly getting a load of notifications that tasks have been assigned to me? I don’t want them!” or “I used to be able to send an email notification when I Read more about How To: Fix Task Notification Issues in Winter ’15[…]

Who has all the Answers?

Over the past week or so, I’ve found myself getting involved in the Salesforce Answers community at success.salesforce.com. I say I ‘found myself’ getting involved because I initially checked it out just to respond to a few questions but soon discovered that it can get quite addictive. ‘Hey, another best answer in the bag! I’m now Read more about Who has all the Answers?[…]