Salesforce Weekly

Hello, we're Salesforce Weekly. But you can call us Mike, Ines, and Chris.

Trailblazing Madrid: NonProfit, Students & Tortilla

Thanks to the Trailblazer Community, last year alone I went to Granada, Barcelona & Hyderabad. And this year it’s already looking promising 🙂 Just over a week ago I had the chance to visit Madrid for a trailblazer community group inauguration, and now we have a brand new Non Profit Group in Madrid, the first group Read more about Trailblazing Madrid: NonProfit, Students & Tortilla[…]

Mind The Product

Grab you agile hat, let’s wear it for a bit… Continuing our agile post tags this time we’re thinking about product. What ever we developing in essence it’s core is a product. Product management is a hotter topic than ever, I believe that moving from project-based thinking to product-based thinking is an essential part of delivering a Read more about Mind The Product[…]

Changes to Social Studio & Customer Service

Although gutted to wake up earlier in the year to the news of the Social Specialist Certification was going away (being one of the 2 achieved last year, sniff…) Alright, enough of the tiny violin! We always talk about the core Salesforce platform when it’s release prep time. But this time I want to take Read more about Changes to Social Studio & Customer Service[…]

Donald Duck in Mathmagic Land Community Flow

The Context – Imagine an org with… 100% clicks no code 200+ users High service volume To add to this, the org wants to expand the use of cases within communities and have the ability to communicate asynchronously within the case context bidirectionally with the customer. So far so good, right? But… The Challenge A) Visually Read more about Donald Duck in Mathmagic Land Community Flow[…]

What’s Hours is Yours

Hello, you lot. It’s my first blog post of 2019, so I guess I should say two things: 1) Happy New Year, and 2) Poor you, having to read my inanities once more to really bring you back down to earth after the holidays. But I honestly think that this week’s inanities might just help Read more about What’s Hours is Yours[…]

Pardot, Cheese Consumption & Good News

Off the back of the “Three (and a half) Pardot things we learned this week” post over the Xmas week, we will now tackle some questions on the Pardot application itself. To be fair I should have started there. I do love Pardot, it’s a very easy application to get started. Salesforce differentiates it from Read more about Pardot, Cheese Consumption & Good News[…]

Three (and a half) Pardot things we learned this week

It’s festive season time and, to some, a bit of head space time between family, friends and cooking duties which we can use for other things, which leads us to the: And this time they’re all Pardot related. 1) Specific Page Actions wins In Pardot you have the ability to use wildcards to set up Read more about Three (and a half) Pardot things we learned this week[…]

Build your own Lightning Component

Christmas is almost here: 4 days and counting! How about getting into the pre-Christmas spirit by building your very own Lightning Component? Why are we doing this? My current projects all involve building solutions which are centred around an application – an application for a consumer mortgage or an application for a business loan – Read more about Build your own Lightning Component[…]

I love Japan! Part 2

Following on from our travel blog few weeks back **beeeep** Alright, I admit it… it is not a travel blog (yet!) One of the wonders of this community is having the chance (and excuse) to go all over the world. In part 1 whilst making you jealous of my lovely trip to Japan, I took the opportunity Read more about I love Japan! Part 2[…]