Demystifying Net Zero Cloud

I often see confusion around this cloud, and with the rename and the many improvements it has had over the releases I thought why not try to shed some light? Why me? For the ones that may not know, beside all things Salesforce and Agile, my focus is to help organisations to reduce waste. Waste Read more about Demystifying Net Zero Cloud[…]

Marketing Cloud Connected Campaigns

Some of you will already know that in Pardot there is officially a functionality called “Connected Campaigns”. This is functionality which is not quite yet available for its brother from another mother: Marketing Cloud. Personally, Marketing Cloud is its own beast… one that you should tame before it gets out of hand. Comparing super briefly Read more about Marketing Cloud Connected Campaigns[…]

Create Your Own Workflow Agile App in Salesforce

Get ready, this article is slightly longer and can be hands on if you want to follow along. As an Agile Coach I have tried to spill out some thinking behind the structures and decisions. As Salesforce professionals we have all sorts of types of work coming our way, and having a one dimensional structured Read more about Create Your Own Workflow Agile App in Salesforce[…]

The Superpower of Visuals

“Unless our words, concepts and ideas are hooked onto an image, they will go in one ear, sail through the brain, and go out of the other ear. Words are processed by our short-term memory where we can only retain about seven bits of information… Images on the other hand go directly into long-term memory Read more about The Superpower of Visuals[…]

Three and a half B2C Commerce (SFCC) things we’ve learned this week

0.5) B2C, B2B, B2B2C, B2C Lightning? Is this a riddle? No, those are branding changes on this and related clouds. Let me try to clarify once and for all (until the next rebranding?). B2B is native commerce platform, which comes from the CloudCraze acquisition based on Experienced Cloud (previously named Community Cloud). The common term Read more about Three and a half B2C Commerce (SFCC) things we’ve learned this week[…]

3 under 30: boost your meetings!

We are used to conventional structures when we come together to discuss something. And discussing things is the most part of our days as Salesforce professionals: new ideas, requirements, challenges, demos, options, alignment, troubleshooting, design, training… The ways we often operate is that the overarching structure is either too inhibiting – think of things like: Read more about 3 under 30: boost your meetings![…]

Admin Interview Questions & Preparation

If you’re looking to join the Salesforce ecosystem, expand your circle of influence and are keen to increase value in what you do everyday. If you’re striving to have a positive impact in the community, and tackling cross cloud projects: Welcome to the Salesforce world! I have been recently asked on the subject of “Admin Read more about Admin Interview Questions & Preparation[…]

Improve Salesforce Development & Delivery

Last year we looked at Salesforce DevOps (Part 1 & Part 2), where, in a nutshell, the aim is to enable a fast flow of planned work into production (tens, hundreds, thousands of deploys a day), whilst having top stability, reliability and security. Easier said that done, right? As teams enhancing the Salesforce platform and Read more about Improve Salesforce Development & Delivery[…]

🔔 Salesforce Notification Builder?

Did you know you can use Salesforce Notification Builder to create custom notifications for teams, task queues, and public groups? Or even to replace standard notifications or disable what’s not needed! In all honestly Custom Notifications is something I haven’t played much with, I admit I almost missed the feature all together. You can trigger Read more about 🔔 Salesforce Notification Builder?[…]

Update All Subscriber List in Marketing Cloud

The All Subscribers list in Marketing Cloud is considered the master list of records for the Marketing Cloud Email Studio account. Every subscriber in your account appears in the All Subscribers list. Subscribers added to a subscriber list join the All Subscribers list at the same time. This also happens with the standard connector and Read more about Update All Subscriber List in Marketing Cloud[…]