Preparation for the Einstein Analytics Exam

It was only two months ago when this happened: Quite a few people have reached out asking about the preparation for the exam and guidance, hence me writing this here for accessible content. Generally So any certification I do is within context, with that I mean already having worked on the product in question for Read more about Preparation for the Einstein Analytics Exam[…]

Salesforce DevOps?! Part 1

I’ve read recently Accelerate, The Science of Lean Software and DevOps by Gene Kim, Jez Humble, and Nicole Forsgren. This book explains how DevOps emerged, to solve building secure, resilient, rapidly evolving distributed systems at scale; and which capabilities paradigm to focus on to continuously drive improvement. All research based from surveys from the State Read more about Salesforce DevOps?! Part 1[…]

VSCodeExtensionsMartketPlace

10 VS Code Extensions that will supercharge your Salesforce development

Some of you may have been wondering what has happened to Mike and even Chris, why such a long hiatus? There is no single reason or easy explanation other than life. Let’s just say various life challenges converged. As part of tackling life’s challenges, I’ve been looking at ways to be more productive with my Read more about 10 VS Code Extensions that will supercharge your Salesforce development[…]

Trending Snapshot with Einstein Analytics

Welcome to an article about articles 🙂 We had good fun discovering Einstein Analytics recently. One of the use cases that seemed to take longer than expected was to provide a visual dashboard to a content manager about the consumption of knowledge articles. The context for it was to be able to organise the workload Read more about Trending Snapshot with Einstein Analytics[…]

Lightning Enterprise Transition

Recently I’ve been involved with a Lightning Transition for an enterprise size Salesforce customer, as unfortunately I still hear that some enterprise organisations haven’t yet made the move. So here goes with some of the process and learnings from my recent involvement in doing so. Context Once upon a time… it started 17/Apr/18 2:43 PM, Read more about Lightning Enterprise Transition[…]

Get the most of your Contacts allowance

From the recent exercise of unfolding Salesforce comercial contracts for Marketing Cloud, we spoke about the concept of Supermessages and how to streamline the use. https://salesforceweek.ly/2020/03/get-the-most-out-of-your-super-messages.html In doing so, it also unfolded how Contacts works and are counted. And with it some of the things you may want to bear in mind in Marketing Cloud Read more about Get the most of your Contacts allowance[…]

Get the most out of your Super Messages

Who doesn’t enjoy unfolding Salesforce comercial contracts? One of the items I have found myself trying to decrypt recently are how exactly ‘Super Messages’ are consumed, something that would be one part of your contact if you use Marketing Cloud. Super Messages are any type of message sent to a customer including an email, CloudPage Read more about Get the most out of your Super Messages[…]

The (festive season) Yōkai of Past, Present & Future

Happy new year ahead! You may be wondering about the title, so here’s some context. Typically there’s the Christmas Carol of the Spirits of Christmas, 3 to be exact: being the ghost of the past, the one of the present and then the future; the story goes something like this… each one takes Scrooge on Read more about The (festive season) Yōkai of Past, Present & Future[…]

Three (and a half) Knowledge things we learnt this week

1) Enabling Article Management Once upon a time whilst troubleshooting how knowledge articles display in salesforce communities, the support team enabled “Article Management” setting within Content Management. That seemed to sort some of the issues faced but what we soon learnt was that when support enabled this for you, there was something else you should’ve Read more about Three (and a half) Knowledge things we learnt this week[…]

Trailblazing is to Inspect & Adapt

We have a bit of a theme going on here: Agile. I must admit that may be my fault! Being a Trailblazer is being a person who is the first to do something; an innovator. And to be an innovator in our ever-changing environment you need to ‘inspect & adapt’. Especially now, as things change Read more about Trailblazing is to Inspect & Adapt[…]