Summer, Summer, Release Time!

The Salesforce Summer ’22 Release Notes are here! Here some of the things that have caught my attention: Reports get Median! Now in Salesforce core report functions we have a new addition to the Sum, Min, Max and Avg. Median is here! The common misconception we have in general is that average and median are Read more about Summer, Summer, Release Time![…]

The Superpower of Visuals

“Unless our words, concepts and ideas are hooked onto an image, they will go in one ear, sail through the brain, and go out of the other ear. Words are processed by our short-term memory where we can only retain about seven bits of information… Images on the other hand go directly into long-term memory Read more about The Superpower of Visuals[…]

Three and a half B2C Commerce (SFCC) things we’ve learned this week

0.5) B2C, B2B, B2B2C, B2C Lightning? Is this a riddle? No, those are branding changes on this and related clouds. Let me try to clarify once and for all (until the next rebranding?). B2B is native commerce platform, which comes from the CloudCraze acquisition based on Experienced Cloud (previously named Community Cloud). The common term Read more about Three and a half B2C Commerce (SFCC) things we’ve learned this week[…]

3 under 30: boost your meetings!

We are used to conventional structures when we come together to discuss something. And discussing things is the most part of our days as Salesforce professionals: new ideas, requirements, challenges, demos, options, alignment, troubleshooting, design, training… The ways we often operate is that the overarching structure is either too inhibiting – think of things like: Read more about 3 under 30: boost your meetings![…]

Winter’22 Release is coming!

With a whopping 556 pages of release, we see more than 10% is the table of contents, and around another 10% is Tableau CRM, so what does that tell us? First things first, we feel compelled to stress the importance of preparation for something coming soon: enforced Multi-Factor Authentication (MFA). The topic deserves its own Read more about Winter’22 Release is coming![…]

Admin Interview Questions & Preparation

If you’re looking to join the Salesforce ecosystem, expand your circle of influence and are keen to increase value in what you do everyday. If you’re striving to have a positive impact in the community, and tackling cross cloud projects: Welcome to the Salesforce world! I have been recently asked on the subject of “Admin Read more about Admin Interview Questions & Preparation[…]

Three (and a half) Chrome things we learnt this week

0.5) The half! Not a Salesforce related, hence the half! I always try to keep tabs as minimum, using Chrome personas (or renamed as ‘profiles’ last upgrade) Yet, I find myself moving across multiple tabs and many with the same favicon which doesn’t make it any quicker to find easily the one I’m after. So Read more about Three (and a half) Chrome things we learnt this week[…]

Salesforce Release Summer 21

Summer Release Shines Brightly

At last something one could have predicted: it’s release notes time. I admit it, I’ve enjoyed squirrelling away for the motion of reviewing the Summer’21 Release notes, it gave me a hint of a taste of normality. Here some of the things that have caught my attention: Recently Viewed Lists gets Actions! How many times Read more about Summer Release Shines Brightly[…]

London’s Calling ’21 The Great Reassessment

Who would have said that after presenting last year in the keynote room of 800+ seats (mostly empty, yet thankfully blasting online) we would been running a fully virtual #LC21. Hats off once again to the team at Londons Calling for the conference they have put together. I can only begin to imagine the mammoth Read more about London’s Calling ’21 The Great Reassessment[…]